Singapore watch service & warranty centres
Each line is taken from each brand’s own site, and the link goes to that page. A GST-registered business charges 9% GST on a repair it bills in Singapore.
Directory
| Brand | What the linked page says | Phone |
|---|---|---|
| Mido | The Swatch Group S.E.A. (S) Pte Ltd, No. 2 Boon Leat Terrace, #06-01/04 Harbourside Building 2, Singapore 119844. Mido service centres | +65 62756388 |
| Longines | No. 2 Boon Leat Terrace, Harbourside Building 2, #06-01/04. The same page lists customer service, battery replacement, and strap replacement. Longines customer service | +65 6275 6388 |
| Tissot | Tissot’s pages list unit #06-01/02 and #06-01/04. Service-centre page · Contact page | (+65) 6275 6388 |
| Hamilton | No. 2 Boon Leat Terrace, #06-01/04 Harbourside Building 2, Singapore 119844. Hamilton service centre | +65 62756388 |
| Rado | The Swatch Group S.E.A.(SG) Pte Ltd, No. 2 Boon Leat Terrace, #06-01/04 Harbourside Building 2, Singapore 119844. Rado contact | 6562756388 |
| Certina | The customer-service page says “Use our online boutique locator to ensure that your timepiece is entrusted to an authorized service center.” | Not printed on the linked page |
| Breguet | The Singapore points-of-sale page lists three service points. Customer Service Singapore: No 2 Boon Leat Terrace 119844. Boutique Breguet Singapore ION, marked Service centers: 2 Orchard Turn #03-27 ION Orchard 238801. Boutique Breguet Singapore Marina Bay Sands, marked Service centers: 2 Bayfront Avenue, #B2M-236 The Shoppes at Marina Bay Sands 018972. | +6562756388 (Boon Leat). +6562127100 (ION). +65 63 38 6006 (Marina Bay Sands) |
| Omega | Omega’s boutique pages list drop-off for maintenance. ION Orchard, 2 Orchard Turn, #01-11 (ION). Marina Bay Sands, 2 Bayfront Avenue, Shop B2M-201/206 (Marina Bay Sands). Changi Airport Terminal 1, 80 Airport Boulevard, 302-60 (Changi). | +65 6509 9712 (ION). +65 6225 2393 (Marina Bay Sands). +65 6214 9101 (Changi) |
| Rolex | 302 Orchard Road, #01-01 Tong Building, Singapore 238862. On 18 October 2026 Rolex's page still carried a notice that the centre would be temporarily closed from 16 March 2026 for a minor refurbishment, with no reopening date given; it encourages booking an appointment before visiting. Rolex service centre | +65 6737 9033 |
| Seiko | Thong Sia Co. (S) Pte Ltd, 31 Ubi Road 1, #02-06, Singapore 408694. Seiko service centre | +65 67376122 |
| Grand Seiko | The support page says “For watch repairs, please contact one of our Grand Seiko Boutiques or authorized retail partners”. The Singapore contact point is Grand Seiko Boutique Singapore Marina Bay Sands, 2 Bayfront Ave, B2M-235, The Shoppes at Marina Bay Sands, Singapore 018972, marked Service Available. | (+65) 6688 7202 |
| Cartier | Cartier offers repairs via its boutiques for products bought through its online and client-relations channels. The conditions of sale say: “We offer services and repairs for products purchased through the Sales Channels via our boutiques.” The selling entity is Richemont Luxury (Singapore) Pte. Ltd., with its registered address at 501 Orchard Road, #12-01 Wheelock Place, Singapore 238880. | +65 6929 8703, Client Relations Center |
| IWC | Timepieces can be dropped off at the ION Orchard boutique, 2 Orchard Turn #01-13A, +6531583805, to be sent to IWC’s internal service centre. The conditions of sale name Richemont Luxury (Singapore) Pte. Ltd. at 501 Orchard Road, #12-01 Wheelock Place, Singapore 238880. That is the seller’s address on IWC’s conditions of sale, not a service centre. | +6531583805 |
| Panerai | The FAQ says to visit your closest authorised retailer or boutique, drop off at an authorised repair centre, or contact the Client Relations Centre (+65 3158 3496). The conditions of sale name the selling entity, Richemont Asia Luxury (Singapore) Pte. Ltd., with its registered address at 501 Orchard Road, #12-01 Wheelock Place, Singapore 238880. | +65 3158 3496, Client Relations Center |
| Jaeger-LeCoultre | The Singapore boutique list marks ION Orchard, 2 Orchard Turn, #01-18, as an official repairer. The Singapore boutique list also marks Marina Bay Sands and Resorts World Sentosa as official repairers. The Marina Bay Sands page lists 2 Bayfront Avenue, B2M-231 & 231A, and the page itself lists “Functional check”. The Resorts World Sentosa page lists 26 Sentosa Gateway, #02-105. | +65 6222 1638 (ION). +65 3158 3278 (Marina Bay Sands). +65 6723 8020 (Resorts World Sentosa) |
| Vacheron Constantin | ION Orchard, 2 Orchard Turn, #02-06, lists after-sales service. Marina Bay Sands, 2 Bayfront Avenue, #B2M-238, also lists after-sales service. ION · Marina Bay Sands | +65 3158 3789 (ION). +65 3158 3727 (Marina Bay Sands) |
| Tudor | The servicing procedures page says “This servicing should only be carried out by an Official Rolex or TUDOR Service Centre.” It does not print a Singapore address. Rolex’s Singapore service centre is in the Rolex row. | Not printed on the linked page |
| Blancpain | Blancpain’s Singapore boutiques are listed as points to contact. The pages do not mention service. ION Orchard: 2 Orchard Turn, ION Orchard #03-03, 238801. Marina Bay Sands: 2 Bayfront Avenue #B2M-237, The Shoppes at Marina Bay Sands, 018972. | +65 6883 5041 (ION). +65 6634 8771 (Marina Bay Sands) |
| Glashütte Original | The revisions page says “Please only contact one of our service partners or our manufactory”. It does not name a Singapore partner. | Not printed on the linked page |
| Harry Winston | Harry Winston lists its Singapore boutique. The Singapore salon page prints ION Orchard Unit 02-19, 2 Orchard Turn Singapore, 233801. It does not mention service. | +65 6883 9509 |
| Swatch | Contact Swatch Singapore for service. Swatch service centre | Not printed on the linked page |
| Flik Flak | Contact Flik Flak Singapore for service. Flik Flak support form | Not printed on the linked page |
| A. Lange & Söhne | The contact-service page says “You can contact us by phone, email or receive personal service at one of our boutiques.” The Singapore boutique page lists 2 Orchard Turn #02-04/05 Ion Orchard 238801. | Not printed on the linked pages |
| Montblanc | Take the watch to a Montblanc boutique or authorised retailer. The watch service page says “Your watch will then be sent to our service center”. | Not printed on the linked page |
| Baume & Mercier | Swiss SAV Pte Ltd, 4 Leng Kee Rd, #01-09, SIS Building, Singapore 159088. The store page labels it Authorized Repair Center. | +6566999000 |
| Roger Dubuis | The service centres page says “All our exclusive Roger Dubuis Boutiques and official Retailers are authorized to organize the maintenance”. It does not print a Singapore address. | Not printed on the linked page |
| Piaget | The service page says servicing is through “a Piaget boutique or an authorized retailer”. It does not print a Singapore address. | Not printed on the linked page |
| Alba | Thong Sia Co (S) Pte Ltd, 31 Ubi Road 1, #02-06, Singapore 408694. Alba customer service | (65) 6737 6122 |
| King Seiko | King Seiko’s after-service page describes its repairs; it does not name Singapore. | Not printed on the linked page |
| Credor | The service-centre list marks Service Reception at Grand Seiko Boutique Singapore Marina Bay Sands, 2 Bayfront Ave, B2M-235, The Shoppes at Marina Bay Sands, Singapore 018972. | (+65) 6688 7202 |
| Lorus | Lorus’s contact page lists distributors by country. Singapore is not on that list. | Not printed on the linked page |
Repairs billed in Singapore
A GST-registered business charges 9% GST on a repair it bills in Singapore.
Sources
- Mido — Singapore service centres
- Longines — Singapore customer service
- Tissot — service centre and Tissot contact
- Hamilton — service centre
- Rado — contact
- Certina — customer service
- Breguet — Singapore points of sale
- Omega — ION Orchard, Marina Bay Sands, Changi Airport Terminal 1
- Rolex — service centre, Singapore
- Seiko — service centre
- Grand Seiko — support
- Cartier — Singapore conditions of sale
- IWC — conditions of sale and ION boutique
- Panerai — conditions of sale and Panerai FAQ
- Jaeger-LeCoultre — Singapore boutiques, Marina Bay Sands, and Resorts World Sentosa
- Vacheron Constantin — ION Orchard and Marina Bay Sands
- Tudor — servicing procedures
- Blancpain — ION Orchard and Marina Bay Sands
- Glashütte Original — revisions
- Harry Winston — Singapore salon
- Swatch — service centre
- Flik Flak — support form
- A. Lange & Söhne — contact service and Singapore boutique
- Montblanc — watch service
- Baume & Mercier — Swiss SAV Pte Ltd
- Roger Dubuis — service centres
- Piaget — service
- Alba — Thong Sia customer service
- King Seiko — after-sales
- Credor — service centres
- Lorus — contact
- IRAS — current GST rates